Dedicated Customer Support Representative

Starting at $6/hour

The importance of customer interaction as well as making sure that each customer is satisfied with a product or service is something businesses should never take for granted. Happy customers are always good for the business, so having excellent customer support representatives who will make sure that a certain level of fulfillment is experienced by your clients is definitely a good investment.

Offshore CSR Pricing*

Level 1 Customer Support Representative (0-6 Months Experience) $6/hour

Entry-level. This person may have minimum work experience and has at least college level education.

Level 2 Customer Support Representative (1-2 years Experience) $8/hour

Mid-level. This person has prior call center experience and has background in handling billing, after-sales calls, customer inquiry calls as well as providing support to Level 1 agents.

Level 3 Customer Support Representative (2+ Years Experience) $10/hour

Senior-level. This person has experience in handling a team and has background in providing support to both Level 1 and Level 2 agents as well as accepting call escalations.

Our Difference
  • Excellent communication skills
  • No Accent
  • Ability to multi-task
  • Problem-solving and analytical skills
  • Service and support oriented
  • Adaptable and Flexible
  • Detail-oriented
  • Knowledge in customer service principles
  • 10+ Languages
  • Premium Voice quality

Explore offshoring your customer support to the Philippines.

Request for a Proposal

*Prices provided are based on several factors such as resource skill and experience, contract duration, and team size. To get a custom quote for your needs, we encourage you to contact us directly.