There are many advantages for business of any size or industry to outsource to the Philippines. You can find a wealth of information online supporting this, including articles about the capability of the work force, the great infrastructure to support businesses, and the overall positive and growing economy of the country.

 

The Philippines is a globally recognized outsourcing destination. More and more companies are moving their offshore operations from other outsourcing destinations such as India to the Philippines. The country is fast becoming the preferred destination for BPO, KPO, and similar services.

 

History, People and Culture

With an estimated population of 97 million, 12 million of which reside in the capital Metro Manila, there is no shortage of young, talented individuals joining the workforce every year. The country has strong cultural ties with the United States and a good understanding of western culture as a whole. With respect to the outsourcing industry, this enables people to develop great working relationships with their onshore counterparts.

 

Apart from the U.S., The Philippines was also previously ruled by Spain. Within those years aspects of Spanish life and culture were instilled, including the Roman Catholic religion which is the predominant religion in the country.

 

Economy

In recent years, the country’s economy has steadily improved. Steady growth in GDP and low inflation are key indicators that have led to the country’s recent investment ratings upgrades. The more recent ones have been provided by Fitch and Standard & Poor. This creates a very attractive environment for investors and other business who want to setup shop and bring their operations to the country.
 
There is also large number of foreign residents and repatriates in the country. This provides companies a very good talent pool for a variety of language capabilities.

 

Language and Education

The Philippines, unknown to many, is actually the 3rd largest English speaking country in the world. Business and legal transactions are conducted in English. English is also a mandatory subject in all levels of education. Furthermore, it is used as the default language for instruction, particularly in colleges and universities, some of which are the best in the region. Most signs, newspapers, and media broadcasts are in English and this further enhances the communication skills of the populace.
 
There is also large number of foreign residents and repatriates in the country. This provides companies a very good talent pool for a variety of language capabilities.

 

Infrastructure

Several local and international telecommunications providers operate in the country. They provide multiple, direct connections to global Internet backbone. This makes connectivity redundant, fast and, overall stable, thus lessening concerns of downtime between clients and their offshore counterparts.
In terms of power, the country uses multiple power generation sources and has a stable power distribution grid. Blackouts and other power issues are not a concern in the country and generator backups are now standard in most buildings.

 

The country’s improving transport systems are also a key advantage, making the movement of people and goods, both local and internationally easier than ever before.


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